GRATITUDESHIPPING0217: FREE STANDARD SHIPPING ON DOMESTIC ORDERS
FREEINTSHIP: FREE INTERNATIONAL SHIPPING ON ORDERS OVER $150
Thank you for submitting your exchange!
- Plum Pretty Sugar exchange requests may be submitted within 14 business days of receipt.
- PPS Couture exchange requests may be submitted within 5 business days of receipt.
- Valid exchanges are processed in the form of store credit only.
- FLASH SALE items are FINAL and are not valid for exchange.
- Promotional pricing and discounts will not apply should a new order be placed or for a non-even exchange.
- Promotional codes are not valid on exchanges or rush exchanges.
- Items that include matching fabric bags must be exchanged with the bags included. Exchanges that do not include the matching bag will not receive full exchange credit.
- Exchanges that are not received in a presentable condition are subject to a 25% fee deduction from store credit.
- Should your exchange be approved, you will receive a separate email outlining next steps.
- If a rush exchange is needed, please add a note in the Comment box and further instructions will be emailed upon approval.
- Please be sure to check junk, spam and clutter folders!