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Policies

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Returns Exchanges:

We offer exchanges and returns within 14 days on all items except Flash Sale items (all Flash Sale items are FINAL and may not be exchanged nor returned) and Special Occasion items (Special Occasion may be exchanged only). Exchanges and returns must be full-price items and received in their original, unworn and unused condition and enclosed in the original packaging. Sorry but if an item arrives in a condition where it cannot be worn, damaged or cannot be resold, the item will not be issued a store credit or a refund.  All eligible exchanges and returns must completed by the original purchaser with the order number. Customers are responsible for exchange and return shipping and any handling charges or duties. We recommend shipping with third party tracking in case an item is lost or stolen.

Eligible exchanges are issued a store credit via email for the exchange amount. Eligible returns are issued a refund to the original form of payment. Please allow us seven business days for issuance once your items arrive at our location. To complete a rush exchange, give us a ring us directly. Sorry but unauthorized shipments sent to our location will be sent back. Once a refund is processed, please allow 5-10 business days for your given bank processing time.

Monogrammed, promotional and final sale items are not available for exchange or refund and shipping and gift wrap fees are non-refundable. Promotions, codes or offers are not valid or applicable on exchanges or rush exchanges. Rush exchanges using promotional codes will not be processed and/or sent back.

Sorry but we are unable to cancel orders or change orders once placed. For bridal orders, fabric selections may be revised within fourteen days of order date.

We created an agreement box at checkout that outlines this and all policies. By checking this agreement box we know are policies are read, understood and effective.

To make an exchange or return please click { here }.