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Holiday orders placed between November 16, 2018 and December 24, 2018 can be exchanged until January 15, 2019. We offer exchanges in the form of store credit within 14 days on all items except Flash Sale items (all Flash Sale items are FINAL and may not be exchanged nor returned). Exchanges must be full-price items and received in their original, unworn and unused condition and enclosed in the original packaging. Sorry but if an item arrives in a condition where it cannot be worn, damaged or cannot be resold, the item will not be issued a store credit.  All eligible exchanges must be completed by the original purchaser with the order number. Customers are responsible for exchange shipping and any handling charges or duties. We recommend shipping with third party tracking in case an item is lost or stolen. We do not offer returns.

Eligible exchanges are issued a store credit via email for the exchange amount. Please allow us seven business days for issuance once your items arrive at our location. To complete a rush exchange, give us a ring us directly. Sorry but unauthorized shipments sent to our location will be sent back.

Monogrammed, promotional and final sale items are not available for exchange or refund and shipping and gift wrap fees are non-refundable. Promotions, codes or offers are not valid or applicable on exchanges or rush exchanges. Rush exchanges using promotional codes will not be processed and/or sent back.

Sorry but we are unable to cancel orders or change orders once placed. For bridal orders, fabric selections may be revised within fourteen days of order date.

We created an agreement box at checkout that outlines this and all policies. By checking this agreement box we know are policies are read, understood and effective.

Again, we do not offer returns.

To make an exchange please click { here }.